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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates

Pulse Secure Update- As of May 2023, the VPN client has a new name, Ivanti Secure Access, and a new red logo. Users might see a prompt to upgrade when they use Pulse Secure. Even if you aren't prompted, you should update at your earliest opportunity to ensure uninterrupted access to Smith resources. To manually update, uninstall Pulse Secure and install the Ivanti client available at The new red icon will automatically appear though you may need to pin or dock it. Reminder when connecting: At the Secondary Password prompt, enter your preferred method for Duo, commonly push or phone.
Digital Support - To enter requests for technology-related support, please go to the Digital Support for the Smith Community website or email